IT House is looking for a Junior IT Support Specialist for a direct placement with an end client in the Logistics and Transportation sector.
Main Responsibilities
- Provide support and independently resolve product-specific inquiries regarding our software systems;
- Manage and monitor tickets in accordance with service level agreements;
- Prepare and monitor the weekly deployment process;
- Perform administrative tasks such as configuration, master data management, and data analysis;
- Conduct independent error analysis, including reproducing errors in a test environment if required and escalating issues when necessary;
- On-call duty after adequate training.
Requirements
- Career change with professional experience or completed training in IT;
- Strong communication skills, flexibility, and a service-oriented mindset are desirable;
- Strong interest in IT, a desire to learn new things, and a passion for solving technical challenges;
- Ability to work under pressure using organized and analytical methods;
- Good knowledge of English.
Benefits
- Direct integration into the end client’s organization;
- Contract terms aligned with the candidate’s profile and experience;
- Hybrid work model (Porto);
- 24 vacation days per year and additional benefits.
Apply by sending your resume.