COMPANY
Multinational automotive company located in Prior-Velho.
CANDIDATE
The successful candidate will be responsible for:
- Leading and inspiring teams in a high-intensity operation;
- Ensuring operational excellence and high standards of customer service;
- Monitoring and optimizing performance, productivity, and profitability KPIs;
- Implementing operational improvements and fostering a culture of continuous improvement;
- Ensuring that the company’s strategy translates into results on the ground;
- Develop talent and build high-performing teams;
- Onboarding and integrating new employees;
- Provide on-the-job coaching and training for employees;
- Evaluate the team’s sales and operational performance.
PROFILE
- Degree in Management, Economics, or a related field;
- At least 3 years of experience in operations management and team leadership;
- High proficiency in customer service and support, with a focus on continuously improving NPS and ISC and maximizing the customer experience;
- Fluency in English (required) and Spanish, French, or German (preferred);
- Willingness to work rotating shifts between 6:00 a.m. and midnight with rotating days off (ensuring 2 weekends off per month);
- Driver’s license held for more than 2 years.
Opportunity to join a rapidly expanding company.
Selected candidates will be contacted within 10 business days.
EGOR Talent Acquisition
Success Through People