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Team Leader Gestão de Sinistros (FR/ENG) - Lisboa

COMPANY

We are recruiting a position of Claims Operational Team Leader for a global company leader in the transportation and logistics business located in Algés/ Lisboa.

JOB DESCRIPTION

Your main responsabilities are:

  • Ensure reception of telephone calls and emails;
  • Receive, analyze, process customer/supplier claims;
  • Monitor claims on a daily basis with the declarants;
  • Manage the transport of damaged vehicles transferred to a new clients;
  • Analyze, control and validate disputed purchase invoices;
  • Initiate and follow, if necessary, litigation procedures;
  • Identify and report events or malfunctions that need to be reported;
  • Draw up continuous improvement processes;
  • Record operations and update data in the tracking files;
  • Carry out administrative and follow-up until the payment of the invoices;
  • Monitor indicators (KPI) and/or statistics.

KEY SKILLS

  • Proven experience in Claims management positions (experience within a shared service environment would be a plus) at least 1 year minimum;
  • Advanced proficiency in Microsoft Office Excel, SAP and other relevant software;
  • Fluent in English and French (higher level his mandatory).
  • Good knowledge of Microsoft Office, with Excel in particular

Integration in a solid and company that offers an opportunity of career progression;

If you are interested in this job opportunity, click in the section “Enviar Candidatura” to send us your CV application.
The selected candidates will be contacted within 10 working days.

 
EGOR Talent Aquisition
Sucess Through People

Detalhes
Título
Team Leader Gestão de Sinistros (FR/ENG) - Lisboa
Localização
Lisboa
Publicação
20/05/2024
Referência
04/0388/23426
Grupo